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Bluebeam Studio US & Licensing Issues

Postmortem

A weekend maintenance job ran longer than usual and as users in APAC began logging in on Monday morning system memory usage spiked causing errors and degraded performance. The maintenance process was stopped and users were again able to login. A new maintenance plan and process will be implemented to handle large jobs and additional monitoring is being added.

Resolved
Investigating

We’re currently looking into issues affecting Bluebeam Studio US and our Gateway Licensing services. We’re sorry for any inconvenience. Subscribe or check back here for updates.

3 Affected Services: